At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
We ordered a prepaid family pack of chicken biryani. The delivery boy who brought our order said our location is wrong despite coming to our address. It was very surprising as to how is it possible that our location is wrong but address right? We understood later that it was his ploy to make extra money from us because he wanted us to pay for the order in cash despite it being prepaid. We immediately told him to take the order back. When he realised that his trick wasn't working he reluctantly gave us our order. Kindly take strict action against that delivery boy.